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Accessibility

Please follow the links below to find out how to make Windows software, and your computer hardware, easier to use.

Help viewing our website

Using access keys to navigate our website

The UK Government Access Keys Standard has been applied to this site. The keyboard shortcuts below can be used to go directly to specific pages:

S – Skip navigation
1 – Homepage
2 – Latest news
3 – Site map
4 – Search
5 – Contact us
6 – Accessibility
7 – Complaints procedure
8 – Terms and conditions
9 – Feedback form
0 – Access key details 

How to use access keys

Browsers for PCs

Firefox 2+:Hold down the SHIFT key and the ALT key and then press the number of the access key.

Firefox 1.5: Hold down the ALT key and press the number of the access key.

Internet Explorer 5+:Hold down the ALT key, press the number of the access key, release both keys then press ENTER.

Internet Explorer 4:Hold down the ALT key and press the number of the access key.

Netscape 7:Hold down the ALT key and press the number of the access key.

Netscape 6+:Hold down the ALT key and select the number/letter of the access key.

Netscape earlier versions:Access keys are not supported.

Opera 9:Hold SHIFT and the ESC key and the list of access keys will appear.

Safari 3+:Hold down the ALT key and select the number/letter of the access key.

Browsers for Macs

Firefox 2+:Hold down the CTRL key and then press the number of the access key.

Firefox 1.5:Hold down the CTRL key and press the number of the access key.

Internet Explorer 5+:Hold down the CTRL key and press the number of the access key.

Internet Explorer 4.5:Access keys are not supported.

Opera 9:Hold SHIFT and the ESC key and the list of access keys will appear.

Safari 3:Hold down the CTRL key and press the number of the access key.

Safari 3:Hold down the CTRL and OPT keys and press the number of the access key. 

How we make our site easier to use

As well as enabling access keys, we:

Content

  • aim to write content that is straightforward and easy to follow
  • ensured that relevant PDF content appears in our search results

Usability

  • provide contact details so users can get in touch to tell us about any difficulties they experience and ensure we can help them to find the information they are looking for
  • maintain a standard layout and navigation throughout the website

Accessibility

  • enable access keys that conform to UK Government Access Keys Standard
  • provide alternative text for all images, which provides a description of an image or its function. This is visible when the browser's image loading feature is turned off
  • have designed our website in a way that enables the text size to be increased by the user
  • make sure that our website pages can be printed out in large font face
  • use a content management system that upholds AA standards for Web Content Accessibility Guidelines (WCAG)
  • use default colours that improve the readability of text (for example, black text on a white background)
  • ensure the Hyper Text Markup language (HTML) we use throughout the website creates a logical document structure (headings, paragraphs, and lists) that will be displayed effectively by browsers
  • use descriptive hyperlinks
  • use diagnostic tools to monitor our websites accessibility.